The Change Room – Episode 27: What do you mean by that?

Join me and the fabulous Suzy Jacobs on The Change Room Podcast.

Being misunderstood or not understanding something can cause us frustration, but asking this one simple question can change everything: “What do you mean by that?”.

In this episode, we cover:

  • The challenges that changing communication channels bring.
  • How and why it is important to be responsible in our communication.
  • The reason why communication doesn’t work when something isn’t being said.
  • The risks of reading between the lines.
  • The use of miscommunication as a reason for not being clear enough.
  • Why being misunderstood is a myth.

#Thrival Tips for your #Thrival Kit

  • When you don’t get the response you want or expect, ask yourself what you didn’t say. Take responsibility and then communicate it.
  • Whenever you find yourself reacting to a communication, 1) ask “what did you mean by that?” or 2) feedback what you thought it meant by saying “did you mean this?” and then respond.
  • Being explicit in all your communication is a choice. It saves time, energy and makes life simple.

The Change Room Podcast

with Suzy Jacobs


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