The Change Room – Episode 27: What do you mean by that?

Being misunderstood or not understanding something can cause us frustration, but asking this one simple question can change everything: “What do you mean by that?”.

In this episode, we cover:

• The challenges that changing communication channels bring.
• How and why it is important to be responsible in our communication.
• The reason why communication doesn’t work when something isn’t being said.
• The risks of reading between the lines.
• The use of miscommunication as a reason for not being clear enough.
• Why being misunderstood is a myth.

#Thrival Tips for your #Thrival Kit

• When you don’t get the response you want or expect, ask yourself what you didn’t say. Take responsibility and then communicate it.
• Whenever you find yourself reacting to a communication, 1) ask “what did you mean by that?” or 2) feedback what you thought it meant by saying “did you mean this?” and then respond.
• Being explicit in all your communication is a choice. It saves time, energy and makes life simple.