Terms and Conditions

All prices are listed in Australian Dollars.

Lorna Patten Pty Ltd
PO Box 45
Cammeray NSW 2062
Australia.

Contact Us

Shipping and Delivery Policy

We deliver products using Australia Post. Shipping costs are influenced by your location and should be selected from the drop down box when ordering via our website. If the incorrect shipping amount is selected, you may be invoiced for the correct shipping amount in a separate transaction. Orders are dispatched within two (2) business days. Shipping times are estimated at between five (5) and fourteen (14) business days depending on your location.

If you wish to query a delivery please contact us via the details on the contact page of our website.

Shipping Destinations

Lorna Patten Pty Ltd ships goods Australia-wide and internationally.

Refund & Returns Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods have been damaged during delivery.

If you wish to request a refund please contact us via the details on the contact page of our website.

Security Policy

When purchasing from Lorna Patten Pty Ltd, card details are transmitted via the PayPal Payment Gateway. Rest assured your credit card number cannot be viewed by our staff nor is it stored on our servers.

For more information about PayPal and online credit card payments, please visit www.paypal.com.au

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